In stock Fabric purchased at Fabric-hq.com carry a 5-day no questions asked money back guarantee*. To ensure that your return has been authorized please contact Customer Service for an authorized return label to avoid delays in processing your return.
We encourage customers to inspect the contents of their package(s) upon delivery to ensure that you have plenty of time to take advantage of our 5-day money back guarantee*. We are unable to issue refunds after 5 days from the date of purchase. Returned items MUST be received with in 4 days of RMA or no refund will be issued.
Refunds are processed within 5-7 business days from the item(s) being returned to our facility. All refunds are issued against your original form of payment. Items shipped to third parties are not eligible for return.
Fabrics which are cut, washed, or altered are not eligible for a refund or exchange. All returns may be subject to a restocking fee. No returns on sunbrella, special order, or clearance fabrics.
Note: Fabric swatches cannot be returned for a refund or store credit.
All returns must be free of dirt, stains, pet hair, and odors in order to receive any credit for the return. Any returns with the aforementioned issues will be considered final sale and no refund will be given. No returns on full bolts or special order.
*25% restocking fee may apply to some items.
Returns can be sent to:
(your authorization number here)
Rockledge, FL 32955
Items sent back with out authorization number will not be accepted